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Email Setup

Setting up an email address allows agents to send & receive emails.

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Steps

  1. Add a new email domain in workspace settings
  2. Add all the DNS records in your domain provider
  3. Wait for a few minutes for domain verification
  4. Add a new email address in agent setting
    • Choose the email domain that you added in the previous step
    • You can customize the email address and email display name
  5. Click Send Test Email button to test sending a new email
For detailed DNS configuration, see Domain Configuration.

Domain Configuration

Set up email domain and DNS

Agent Settings

Configure other agent settings