action_log.completed

Triggered when an action log completes successfully.

Event Type

action_log.completed

Description

This event is fired whenever an action log (such as a message, tool call, or follow-up) completes successfully. Use this event to track agent activity and respond to completed actions in real-time.

Payload Structure

event · string · required

The event type: action_log.completed

actionLog · object

The completed action log object

Show actionLog

id · string · required

Unique identifier for the action log

type · string · required

Type of action: SYSTEM_NOTE, MESSAGE, FOLLOW_UP_MESSAGE, TOOL_CALL, DOCUMENT_UPLOAD, MANUAL_UPDATE

status · string · required

Status of the action: COMPLETED

leadId · string · required

ID of the lead associated with this action

summary · string

Brief summary of the action

input · object

Input data for the action (varies by action type)

output · object

Output data from the action (if applicable)

messages · array

Array of messages if the action type is MESSAGE or FOLLOW_UP_MESSAGE

Show messages

id · string

Unique identifier for the message

channel · string

Channel of the message

direction · string

Direction of the message

subject · string

Subject of the message

body · string

Body of the message

documents · array

Array of documents associated with the message

Show documents

id · string

Unique identifier for the document

filename · string

Filename of the document

mimeType · string

MIME type of the document

size · number

Size of the document

completedAt · string

ISO 8601 timestamp when the action was completed

workspaceId · string · required

ID of the workspace this event belongs to

{
  "event": "action_log.completed",
  "actionLog": {
    "id": "59ac65a5-33fe-43a6-924b-134c582a285e",
    "type": "MESSAGE",
    "status": "COMPLETED",
    "leadId": "4cc8af99-b313-4c1f-b98b-009f38a4721a",
    "summary": "Incoming email: docs",
    "input": {
      "channel": "EMAIL",
      "direction": "INBOUND",
      "metadata": {
        "agentMailData": {
          "to": ["Mark Ding <[e-mail]>"],
          "from": "Mark Ding <[e-mail]>",
          "subject": "docs"
        }
      }
    },
    "output": null,
    "messages": [
      {
        "id": "2421bef7-95bc-4546-92a3-c7e5600fbb6a",
        "body": "<div dir=\"ltr\"><br></div>\n",
        "channel": "EMAIL",
        "subject": "docs",
        "direction": "INBOUND",
        "documents": [
            {
                "id": "2421bef7-95bc-4546-92a3-c7e5600fbb6a",
                "filename": "docs.pdf",
                "mimeType": "application/pdf",
                "size": 1000
            }
        ]
      }
    ],
    "completedAt": "2025-10-30T20:07:17.553Z"
  },
  "workspaceId": "6048d78a-584a-4f1e-9e39-e011ca4cc48c"
}